Welcome to our FAQ page! Here, we address common questions about automotive repair and our services. If you don't find the answer you're looking for, feel free to contact us, and our team will be happy to assist you.
1. What types of vehicles do you service? At Madison Automotive, we service all makes and models, including cars, trucks, SUVs, vans, and hybrids. Whether you drive a domestic or foreign vehicle, we have the expertise and equipment to meet your automotive repair needs.
2. What services do you offer? We offer a comprehensive range of automotive repair services, including but not limited to:
- Engine diagnostics and repairs
- Brake system repairs and maintenance
- Suspension and steering repairs
- Cooling system repairs
- Air conditioning and heating system repairs
- Electrical system diagnostics and repairs
- Transmission repairs and servicing
- Exhaust system repairs
- Tire sales, installation, and repairs
3. Do you use genuine OEM parts? Yes, we prioritize quality and reliability in all our repairs. Whenever possible, we use genuine OEM (Original Equipment Manufacturer) parts to ensure the best fit, performance, and longevity for your vehicle. However, we also offer high-quality aftermarket parts as a cost-effective alternative, always ensuring they meet or exceed OEM standards.
4. How long does an automotive repair typically take? The duration of a repair depends on the complexity of the issue and the availability of parts. Minor repairs or routine maintenance tasks like oil changes and tire rotations can often be completed within an hour or two. However, more extensive repairs may require additional time. Our team will provide you with a detailed estimate of the repair timeline when you schedule your appointment.
5. Do you offer warranty on your repairs? Yes, we stand behind the quality of our workmanship and the parts we use. Many of our repairs come with a warranty to provide you with peace of mind. Additionally, we are proud to offer NAPA's 24-month warranty on parts and labor for qualifying repairs. Please ask our staff for more information about warranty coverage for your specific repair.
6. How do I schedule an appointment? Scheduling an appointment is easy! You can call us at 208-228-5147, www.madisonautoandtowing.com/appointments, or stop by our shop during business hours. Our friendly staff will assist you in scheduling a convenient appointment time and provide any additional information you may need.
7. Can I drop off my vehicle outside of business hours? While we prefer appointments during business hours, we understand that emergencies can happen. If you need to drop off your vehicle outside of our regular hours, please contact us to make arrangements. We'll do our best to accommodate your needs and ensure your vehicle is secure until we can assist you. Please leave our key ini our convenient key drop box to the side of our door.
We hope this FAQ page has addressed your questions about our automotive repair services. If you have any further inquiries or would like to schedule an appointment, don't hesitate to reach out. We're here to help keep your vehicle running smoothly and safely on the road!